Join our team

you have sales experience, we want you!

CUSTOMER HAPPINESS EXPERT

We’re a small but fast-growing residential/commercial cleaning business. As a company, we focus on keeping our people (You) happy. We believe that a great company comes from having great people in it. Because of that, we’re building a culture of being honest and supporting each other.

Job Description

Work from home answering phones, emails and solving customer and team member issues. At the end of the day, this job is all about making people happy! While it seems simple on the surface it involves a lot of problem-solving.

You’ll be responsible for not only helping customers but also the teams that serve them. Setting expectations, solving issues and passing on great feedback to the team.

Requirements

Be self-reliant
Be able to establish rapport quickly over the phone
Respond to emails and calls quickly
Solve problems intelligently and creatively
Go above and beyond to make customers happy no matter what!
Keep notes of customer conversations and communicate them
Have great written and verbal communications skills
Know the basic functions of a computer and smartphone

Responsibilities

Answer inbound calls and emails
Set up appointments and make sales
Make a great first impression with the customer
Make customers happy whether that means mailing a happy birthday card or giving a refund
Detecting if a customer is going to be an issue later

Who we’re looking for

We’re looking for super talented customer service experts to take us to the next level!

The type of people who can think for themselves, problem solve and make customers happy. This job is work from home so you’ll also have to be able to manage your own time and get tasks done.

Bonus if

You have past sales or customer service experience.
Are available to work some Saturdays

Think this job is for you? Apply below!

COPY OF WORK AGREEMENT

What to Expect After Submitting Your Application

If you’re eligible to work with Maid to Order you will receive a call back within 14 days for a phone interview. Make sure you provided up to date contact information and can answer the phone number you provide in the form.

Who is MAID TO ORDer?

Maid to Order is the home and commercial cleaning business wholly owned by Motha's, LLC. Our cleaning company is based in Fayetteville, NC and operating in Fayetteville, Greensboro, and Raleigh/Durham metro areas including up to 20 miles outside of the city and county limits of each metroplex. Whether you’re looking to take on 15 jobs a week or just 2, we need your help and want to work with you.

Why work with maid to order?

When talking to residential/commercial cleaners, we often hear stories of cleaning companies not treating employees and contractors with respect. We strive to be better than that. Our philosophy is if we take care of our cleaners, treat them with respect, dignity, and empathy, they’ll take care of our customers!

For us, how great we treat our contractors and support professionals is our most significant competitive advantage and something we take a lot of pride in.

Come work with a company that takes care of its people and treats everyone with empathy and respect.

Still, have questions?

Put in an application. It only takes about 2 minutes, and if you qualify, we’ll call ASAP to set up an interview. There will be plenty of time to ask questions and get acquainted before you get started.

We look forward to getting to know you more!